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Frequently Asked Questions

Currently, your membership gives you the opportunity to download offline a maximum of 45 materials.

This choice does not prevent the number of contents that you can watch every day, but it has been introduced to protect the work of the various content creators inside the platform.

With the “Gold Key” Membership for Arkane Atlas you can get access and read every content on every device and at every time you want.

To change your account’s membership, you simply need to click on your avatar on the Top Right of the Screen, then go to Memberships > Subscriptions and here you can pause or update the payment settings of your membership

To delete your account, you simply need to Click on your avatar on the Top Right of the Screen, then go to Account Settings > Delete Account . Before that make sure to Stop your membership.

You can simply Join our Platform using this link.

With the special launch offer, you will have a 100% money-back guarantee. You simply need to send us an email at [email protected] with your request.

We invite you also to share with us what has not worked with our platform so that we might improve our content in the future.

If you do not provide any motivation, we still give you your money back.

Our money-back guarantee will be available as long as we receive the request 7 days from the day you make the first payment.

This means that if you forget to stop your subscription before the end of the free trial you still have the right to get your money back.

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